For participants, families & support coordinators

NDIS exercise physiology, at your place.

If your plan is self-managed or plan-managed, you can start with me directly — no referral, no NDIA approval, no waiting for a decision. Exercise physiology is commonly funded under Capacity Building — Improved Daily Living.

Self-managed or plan-managed? Yes — you can start directly.

Both can choose any provider, registered or not. There is nothing to apply for.

What to look for in your plan

Find the Capacity Building section and look for“Improved Daily Living Skills”Exercise physiology is funded from that budget. If there’s money sitting there, you can spend it here.

Self-managed: I invoice you after each block of sessions and you claim it back through the myplace portal. Most participants find this the simplest arrangement of all.

Plan-managed: I invoice your plan manager directly, so you never handle money, receipts or claims. All I need is your NDIS number and your plan manager’s email address.

Worth knowing: a plan manager can’t refuse a provider you’ve chosen, as long as the support is in your plan and the price sits within the NDIS limits. Mine does.

The honest answer

If your plan is NDIA-managed, I can’t invoice it — but there’s a route.

NDIA-managed (agency-managed) funding can only be spent with NDIS-registered providers, and Prevail isn’t registered. I’d rather tell you that on the page than take an enquiry I can’t fulfil. Two things actually work:

1. Ask to change your plan management

You can request plan management at your next plan review, or sooner through a plan variation. It’s a common request, and the NDIA funds plan management from a separate budget — so it doesn’t come out of your other supports. Making the change opens up every unregistered provider, not just me.

2. Start privately in the meantime

Plenty of people do this while a change is being processed, so the months waiting aren’t lost ones. How private sessions work.

Either way, get in touch — I’m happy to explain how to word the request to your LAC or planner. It costs you nothing to ask me. Send an enquiry.

What the budget actually buys

Capacity building you can show at a plan review

Improved Daily Living money has to demonstrate it built capacity. That’s a reporting problem as much as a clinical one, and it’s the part most easily left undone.

Assessment against your goals

Validated measures matched to what you actually want to be able to do — not a generic battery. Taken before the first session so there’s a real baseline.

A program built in your house

Your chair height, your hallway, your back step. A plan written on a clinic plinth rarely survives contact with a real home, and a falls risk can’t honestly be assessed anywhere but the house you might fall in.

Evidence for the review

The same measures repeated at the end of the block, under the same conditions, written up against the stated goals — in your inbox without asking.

Physical and mental capacity

Function and wellbeing. Confidence, mood and emotional regulation are goals I work on deliberately, not side effects I hope for.

Carryover to the people who help you

Your partner, family or support worker is already in the room. They learn the technique and the safe way to help with a transfer — which a clinic appointment simply can’t buy.

Telehealth when travel doesn’t suit

Video sessions anywhere in Australia, to keep a program progressing between visits. An option, never a substitute for the assessment.

What actually happens

Once the funding is sorted

I come to you, with the equipment. You need about two square metres of floor and nothing else.

Week 1 — we talk before we move

History, goals, what’s changed and what you’re finding hard. Then gentle baseline measures — standing up from a chair, walking distance, balance, grip. Nothing you can fail.

Week 2 — your program, in your space

Built around your kitchen bench, your hallway, your back step. Written up in plain language with photos so you’re never guessing between sessions.

Week 4 — measured, in writing

The week-one baselines repeated under the same conditions, so the change is a number rather than an impression.

The longer version — how sessions work, why I come to you, and what’s in the car.

Support coordinators

Referring a participant?

Enquiries acknowledged within one business day with a clear yes or no on capacity, reports inside five, and the same clinician every session — no rotating roster, no handovers. Line items, pricing, coverage map and the referral form are on the referrer page.

Good to know

NDIS questions

Is exercise physiology covered by the NDIS?

Yes. It's commonly funded under Capacity Building — Improved Daily Living. If there's money sitting in that budget, you can spend it on exercise physiology, and you don't need anyone's approval to do it.

Do I need a referral or an approval?

No. Self-managed and plan-managed participants choose their own providers. There's no referral, no NDIA sign-off and no waiting for a decision — we just book your assessment.

My plan is NDIA-managed. Can I still work with you?

Not directly, and I'd rather say that plainly than take an enquiry I can't fulfil. NDIA-managed funding can only be spent with NDIS-registered providers, and Prevail isn't registered. You can ask to change your plan management at your next review or through a plan variation — the NDIA funds plan management from a separate budget, so it doesn't come out of your other supports. Ask me and I'll help you word the request.

How do I know whether I'm self-managed, plan-managed or NDIA-managed?

Your plan says so in the first page or two. Different budgets in the same plan can be managed differently, so check the Capacity Building one specifically. The myplace portal shows it alongside your budgets, and your support coordinator, LAC or plan manager will know instantly.

Who pays you, and when?

If you're self-managed, I invoice you after each block of sessions and you claim it back through myplace. If you're plan-managed, I invoice your plan manager directly and you never handle money or receipts at all.

Can my plan manager refuse to pay you because you're not registered?

No. A plan manager can't refuse a provider you've chosen, as long as the support is in your plan and the price is within the NDIS price limits. Mine are.

What do you charge?

Within the current NDIS price limits for exercise physiology. I'll confirm the exact figures with you before anything starts, never after.

Will I get a report for my plan review?

Yes, and you don't have to ask for it. Baselines are measured at the start, repeated at the end of the block under the same conditions, and written up against your stated goals — so your review has evidence of what the funding achieved rather than a description of it.

Can you work with my support coordinator?

Absolutely, and I'd prefer to. I respond to referrals within one business day, send progress reports ahead of plan reviews, and keep coordinators in the loop on attendance and goals. There's a page for referrers with the detail.

What conditions do you work with?

A wide range, including cerebral palsy, acquired brain injury, epilepsy, autism, intellectual disability, neurodegenerative conditions, chronic pain and disease, and co-occurring mental health challenges. If you're unsure whether I can help, just ask.

Two minutes

Enquire about a place

Whether you’re enquiring for yourself, for someone you care for, or on behalf of a participant. I’ll come back to you within one business day.

Please don't attach or paste plans, assessments or medical history here. This is just enough for me to check capacity and make contact — once we're connected I'll set up a secure way to share anything sensitive.

Rather just call? 0400 111 299
For NDIS referrers Referrer page